Legal

Privacy Policy

Last updated: July 2026

orvaya™ ("we", "us") respects your privacy. This policy explains what we collect and how we use it when you shop at orvaya.com, in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

  • Order info: name, shipping address, email, phone, and items purchased.
  • Payment info: processed securely by our payment provider. We never see or store your full card number.
  • Site analytics: anonymous usage data (pages visited, device, referrer) to improve the store.

How we use it

  • To fulfill and ship your order.
  • To send order confirmations, shipping updates, and (if you opt in) marketing emails.
  • To respond to support requests and process returns.

Sharing

We share information only with the vendors needed to complete your order (payment processing, shipping carriers, email delivery). We never sell your personal information.

Your rights

Customers may request access, correction, or deletion of their data by emailing hello@orvaya.com. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC).

Cookies

We use essential cookies to keep your cart working and analytics cookies to understand site usage. You can disable non-essential cookies in your browser.

Contact

Questions? Email hello@orvaya.com.